Terms of Use
By accessing and using the Elite Accounting Solutions website (eliteaccountingsolutions.com.au), you accept and agree to be bound by the terms and provisions of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.
The material on this website is provided for general information purposes only and does not constitute professional financial, taxation, or accounting advice. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.
Elite Accounting Solutions reserves the right to change these terms at any time without notice. Your continued use of the site constitutes acceptance of the revised terms.
Privacy Policy
Elite Accounting Solutions is committed to protecting your personal information and your right to privacy. This privacy policy applies to personal information collected by Elite Accounting Solutions ABN 91 628 484 097 and its related entities.
We collect personal information from you when you use our website, register for our services, contact us, or use our client portal. The types of personal information we may collect include: your name, address, email address, phone number, tax file number (TFN), and financial information necessary to provide our services.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your personal information.
Use of Information
We collect and use your personal information for the following primary purposes:
- To provide accounting, taxation, and business advisory services to you
- To contact you regarding your account, services, and important updates
- To send newsletters and tax tips (you may opt out at any time)
- To improve our website and the services we offer
- To comply with our legal and regulatory obligations as tax agents and CPA practitioners
- To respond to your enquiries and provide customer support
We will not use or disclose personal information for any purpose other than the primary purpose for which it was collected, unless you have consented or we are required to do so by law.
Disclosure of Information
We may disclose your personal information to:
- The Australian Taxation Office (ATO) as required for tax lodgements
- ASIC and other regulatory bodies as required by law
- Our professional indemnity insurer
- Our IT and cloud service providers (including Xero) solely for the purposes of operating our practice
- Our professional peak body, CPA Australia and NTAA
We will not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We take reasonable precautions to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. We use industry-standard encryption and security protocols across our systems.
Our client portal is protected by secure login credentials. We recommend you keep your login details confidential and notify us immediately if you suspect any unauthorised access to your account. Unfortunately, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites operated by third parties (for example, the ATO, Xero, or other government portals). We have no control over the content and privacy practices of those websites, and we are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.
Professional Disclaimer
Important: The information provided on this website is general in nature and does not constitute specific financial, tax, or accounting advice. You should not act on this information without obtaining professional advice tailored to your circumstances.
Elite Accounting Solutions is a CPA practice. Liability limited by a scheme approved under Professional Standards Legislation.
Tax laws and regulations change frequently. While we endeavour to keep all content up to date, we cannot guarantee the information on this website reflects the most current legal developments. Always consult with a registered tax agent before making financial decisions.
Access & Correction
You have the right to access the personal information we hold about you, and to correct any inaccuracies. To request access or correction, please contact us in writing. We will respond to your request within a reasonable timeframe.
In some circumstances we may refuse access to personal information (for example, where the information relates to ongoing legal proceedings or where disclosure would unreasonably impact on another person's privacy). We will always give you a reason if we refuse your request.
Contact Us About Privacy
If you have any questions or complaints about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Elite Accounting Solutions
Address
Suite 13 / 96 Manchester Rd, Mooroolbark VIC 3138
Phone
0403 777 738If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.